Shipping policy

📦 Shipping Policy

Last updated: [June 22, 2025]

Thank you for supporting John Keenan and Full Circle Muzik. Below is our shipping policy for all physical and digital products sold through our online store.

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📍 Shipping Locations

We currently ship to customers within the United States. If you're outside the U.S. and would like to place an order, please contact us directly at johnkeenanonline@gmail.com for availability.

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📦 Processing Times

• All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You’ll receive another notification when your order has shipped.

• Please allow additional time during album launches or high-volume periods.

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🚚 Shipping Rates & Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

Please note: delivery times are estimates and may vary depending on location or carrier delays.

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📦 Tracking Your Order

Once your order ships, you will receive an email with a tracking number so you can follow its progress.

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🎧 Digital Products

Digital downloads (such as music or ebooks) will be delivered immediately after purchase via email and/or a download link on the confirmation screen.

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❗ Order Issues or Damaged Items

If your order arrives damaged or if there’s an issue with your shipment, please contact us at [insert support email] within 7 days of receiving your item. We’ll work with you to resolve the problem.

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🔁 Returns & Exchanges

Please see our Return Policy for information on returns, exchanges, or refund eligibility.

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If you have any other questions, feel free to contact us at johnkeenanonline@gmail.com — thank you for supporting independent music.